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Don’t tempt me. Because I am in one of those moods.
On Saturday night, I damn near lost my phone. By “lost”, I mean the idiotic thing was deactivated. Which should never have happened. See, my service due date was this past Saturday and in anticipation, Prime and I bought a plan for my phone online. Everything went through, so I should have been okay, right?
My carrier is TracFone. Nothing has ever gone off without a hitch for the entirety of my tenure as a customer. That’s not an exaggeration. The very first time I bought a top-up card for my phone, the units were never credited. We had to tangle with customer service over it.
It’s been like this for the resulting eleven years I’ve had my phone. One disaster after another. Hell, Prime had to fight in order to get my current phone activated, as it wasn’t working properly! It’s been a frigging mess!
He had to do it all over again yesterday. Because apparently, the plan we had purchased for my phone wasn’t added. So he tangled with them again and my phone has been reactivated.
But this is it for TracFone. I have had it. I’m probably going to hop over to Cricket in the next couple of months. I am officially done.
Sorry, TracFone but it’s not me, it’s you. It’s always been you. From the first day, it’s been you. I’ve had nothing but difficulty with you guys and I’m tired of it. It’s been a near constant battle just to keep my phone operational; I’ve done everything right. You guys haven’t. So I’m done with you.
I’m hoping I can bring this phone to Cricket; I really don’t want to buy another one. We’ll have to see. But in the meantime, I’m going to work on getting this one unlocked and hopefully, I’ll be kissing TracFone goodbye.
I won’t miss them, believe me.