Saturday, I was sanitizing carts when I spotted a family standing near the exit door, watching their purchases. They had two different sets of furniture–one was outdoor and the other wasn’t–along with a full cart of groceries. Everything seemed fine until another member and his child walked by.
That’s when the family patriarch completely lost it. He started shouting loudly at the member as he walked out, saying that if he ever saw him again, “there would be trouble” and he “needed to leave right now”. Other members stopped grabbing carts and stared. Me? I was about to have an anxiety attack.
Pam from Member Service had to call people inside to clear the vestibule. Management came. There were statements taken. The first member got his merchandise loaded up and left without further incident.
When I got home, I was a mental wreck. I was physically exhausted and could barely keep my eyes open. Prime grabbed some food and we ate, then afterwards I simply crashed. My body had decided to fart out every last bit of its adrenaline and I was tired. This pretty much happens every time I have an anxiety attack. Once it’s done, I’m so physically exhausted I can barely function. It’s not fun.
No one seemed to know what exactly had happened; the incident in question was a continuation of something that had started at the front end. But no one was sure what had gone on previously. It wasn’t until Sunday evening that I finally heard what happened.
It seems that the patriarch of the family had a number for one of the furniture sets and wanted the cashier to type it in the register. No big deal, but the second member with his kid cut in front of the family, demanding to go ahead of everyone. That’s when some heated words were exchanged.
Basically, it was Walmart level bullshit. There’s no other way to put it. It seems to be getting worse. Even my coworkers have noticed that.
I can only hope it doesn’t escalate. Shouting is one thing. I hate to think what might happen if someone has a gun.