Friday was, in a word, ridiculous and that’s being polite about it. The door was short a person but I wasn’t sent down to cover the gap; instead, someone else from the Front End was told to cover it. Even worse, it was busy enough for the exit door to back up, because there was only one person there. Again, we were short. So, of course, I would drop everything and help… Only to be told to go outside and push carts.
When I finally got to the door, I found out that I wasn’t the only one who left at 19:30. One of my coworkers was done at the same time. So when we were due to leave, we asked for coverage and we were promptly denied. You see, according to Cassi, our lot person would be able to cover the door, nevermind that he would have to go out in the parking lot.
Yeah, there was no way in hell that would work, so we had to dig in our heels and insist that we get someone to the door. But it took some insisting on our behalf.
Saturday was just as bad; we were understaffed and ridiculously busy due to the influx of people for EAA. Then yesterday, we had six people at the door in the morning, and almost no one in the afternoon and evening. The schedule was completely screwed up as usual.
According to one of the cashiers, it’s all because of Cassi. She’s the one who’s been making the schedule and she’s not good at it. When she closes at night, a lot of things don’t get done. She doesn’t seem to have the first clue about what we need at the door. She loves to switch front end assistants from lane to lane. I should know about that; she quite literally sent me to six different cashiers in under a half an hour. That’s not an exaggeration. She doesn’t seem to know what she’s doing at all.
I don’t know why she’s in charge of the scheduling. She’s terrible at it. We either have too many or not enough people on our shifts. It doesn’t seem to be getting better either.
It’s gotten to the point where I pretty much just do my job. I don’t go above and beyond anymore. If I’m done by a certain time and we might miss a walk, oh well. Not my problem. I have to distance myself from this or I’ll just stress myself out even more.
The job is worth the money, but not the stress.